199bet Terms & Conditions
Please read these terms carefully before using the 199bet platform. By registering an account and placing bets, you confirm that you have read, understood, and agreed to be bound by these terms in full.
These Terms and Conditions ("Terms") govern your use of the 199bet website located at 199bet.games and all associated services, features, and content offered by 199bet ("the Platform", "we", "us", "our"). These Terms constitute a legally binding agreement between you ("the User", "you", "your") and 199bet. You must read these Terms in their entirety before registering an account or using any service on the Platform. If you do not agree with any part of these Terms, you must not access or use 199bet.
These Terms apply to all users of the Platform regardless of how they access it — whether through a mobile browser, desktop browser, or any other means. 199bet may update these Terms at any time. Continued use of the Platform after any modification constitutes your acceptance of the revised Terms. The most current version of these Terms will always be available on this page.
The sections below summarise the most important rules governing your use of 199bet. Each section should be read fully — these summaries are provided for convenience only and do not replace the detailed provisions.
Age Policy
You must be 21 years or older. Underage gambling is strictly prohibited and accounts will be closed immediately if age requirements are not met.
One Account
Each player may hold only one active account. Duplicate accounts will be closed and any funds may be forfeited without notice.
Deposits & Withdrawals
Transactions are processed via bKash, Nagad, Rocket, Upay, and bank transfer. Withdrawal requests are subject to identity verification.
Bonus Rules
All bonuses carry wagering requirements. Bonuses must not be abused; 199bet reserves the right to cancel any bonus obtained through fraudulent activity.
Fair Play
Collusion, cheating, software exploits, and any behaviour that undermines the integrity of games or betting markets are strictly forbidden.
Responsible Gaming
Deposit limits, session reminders, and self-exclusion tools are available to all players. We encourage responsible use of the Platform.
1.1 Eligibility Requirements
To register and maintain an account with 199bet, you must satisfy all of the following conditions at all times:
- You are at least 21 years of age.
- You are accessing the Platform from a jurisdiction where online gambling is not prohibited under applicable law.
- You are not a current employee, contractor, director, or immediate family member of an employee of 199bet.
- You have not previously been excluded or suspended from any 199bet account for violating these Terms .
- You are registering on your own behalf and not on behalf of any third party.
- All information provided during registration is accurate, current, and complete.
199bet reserves the right to refuse registration or to close any account that does not meet these eligibility requirements, at any time and without prior notice.
1.2 Account Registration Process
When registering an account with 199bet, you agree to provide accurate personal information including your full legal name, date of birth, residential address, email address, and preferred payment method details. You are responsible for maintaining the confidentiality of your account credentials, including your username and password. 199bet will not be liable for any loss or damage arising from your failure to keep your login details secure.
Each individual may register only one account. Operating multiple accounts — whether under the same identity or different identities — is a material breach of these Terms and will result in the immediate closure of all associated accounts. Any balances or pending bonuses on duplicate accounts may be forfeited.
1.3 Identity Verification (KYC)
199bet may require you to complete identity verification ("Know Your Customer" or KYC) at any stage of your relationship with the Platform. This may include, but is not limited to, submitting a copy of a government-issued photo identification document (such as a National ID card or passport), proof of address, and proof of payment method ownership.
Withdrawal requests may be held pending the satisfactory completion of KYC checks. 199bet reserves the right to suspend account access or withhold withdrawal processing until verification is complete. Providing false, misleading, or fraudulent documentation is a serious breach of these Terms and may result in permanent account closure and reporting to relevant authorities.
2.1 Deposits
199bet accepts deposits via the following methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. The minimum deposit amount is ৳200. Deposits are credited to your account balance upon successful confirmation from the payment provider.
You may only deposit funds using payment methods that are registered in your own name. Third-party deposits are not permitted. 199bet reserves the right to reverse any deposit that cannot be verified as originating from the account holder and to hold any associated winnings pending investigation.
199bet does not charge fees on deposits, though your payment provider may apply their own transaction charges. You are responsible for any such charges imposed by third-party payment services.
2.2 Withdrawals
Withdrawal requests are processed to the same payment method used for the most recent deposit, where possible. 199bet aims to process all withdrawal requests for bKash and Nagad within 5 to 30 minutes of approval. Bank transfer withdrawals may take up to 3 business days depending on the receiving institution.
The minimum withdrawal amount is ৳500. All withdrawals are subject to identity verification. 199bet reserves the right to request additional documentation before approving any withdrawal. Where a bonus has been applied to an account, the applicable wagering requirements must be met in full before any withdrawal of bonus-derived funds is permitted.
199bet will not process withdrawals to third-party accounts, accounts held under a different name, or unverified payment methods. Any attempt to withdraw funds to a different beneficiary may result in account suspension pending investigation.
2.3 Currency and Exchange
All account balances, deposits, and withdrawals on 199bet are denominated in Bangladeshi Taka (BDT, ৳). Where a deposit is made in a foreign currency, 199bet will convert the amount to BDT at the prevailing exchange rate at the time of the transaction. 199bet is not responsible for fluctuations in exchange rates or any loss arising from currency conversion.
Bonus Terms Apply to All Offers
All bonuses, free spins, cashback offers, reload promotions, and seasonal events offered by 199bet are subject to individual promotional terms and conditions. Where a conflict exists between a specific promotion's terms and these general Terms, the specific promotional terms shall prevail for that offer.
Wagering Requirements
Bonus funds are subject to wagering requirements before they may be withdrawn. The wagering multiplier applicable to each bonus is stated in the individual promotion's terms. For example, a welcome bonus with a 30x wagering requirement on a ৳1,000 bonus would require ৳30,000 in qualifying bets before any bonus-derived funds become withdrawable. Real-money funds deposited alongside a bonus are not subject to wagering requirements and remain freely withdrawable at any time (subject to standard verification procedures).
Bonus Abuse Policy
199bet actively monitors accounts for patterns of bonus abuse, including but not limited to: opening multiple accounts to claim bonuses multiple times, placing offsetting bets to fulfil wagering requirements with minimal risk, exploiting promotional errors, and any coordinated activity designed to extract bonus value without genuine gameplay. Any account found to be engaged in bonus abuse will have all bonuses and bonus-derived winnings voided, and the account may be permanently closed.
Bonus Expiry
All bonuses carry an expiry period as stated in the relevant promotion's terms. Bonus funds and associated wagering requirements that are not completed within the stated period will automatically expire and be removed from the account without replacement or compensation.
4.1 Placing Bets
All bets placed on 199bet are subject to the specific rules of the relevant sport, game, or market. Once a bet is confirmed and accepted, it is binding and cannot be cancelled or amended by the user except where explicitly permitted by 199bet's in-play cash-out feature (where available). It is your responsibility to ensure that all bet details — including selection, stake, and odds — are correct before confirming a wager.
199bet reserves the right to void bets in the following circumstances:
- A palpable error in odds or market pricing has occurred.
- A bet was placed on an event that had already concluded at the time of placement.
- The event is cancelled, postponed, or abandoned in accordance with the applicable market rules.
- Evidence of match-fixing, corruption, or any irregular activity affecting the integrity of the event is identified.
- A technical error caused the bet to be recorded incorrectly.
4.2 Casino Games
All casino games available on 199bet — including slots, live dealer tables, and crash games — are supplied by third-party game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. The rules of each individual game are determined by the game provider and are accessible within the game interface. 199bet does not operate or control the random number generators underpinning these games; they are maintained and audited by the respective game providers.
In the event of a technical malfunction during a game session, the affected round may be voided and the stake returned to the player. 199bet will investigate all reported game errors in good faith and in accordance with the game provider's technical records. The outcome of that investigation will be final.
4.3 Maximum Winnings
199bet applies maximum single-session and single-event payout limits across its betting and casino products. These limits are disclosed within the relevant market or game interface and may vary by product type, event, and promotional period. Any winnings that exceed the stated maximum payout cap for a given market or game will be reduced to the applicable maximum. 199bet reserves the right to adjust maximum payout limits at any time with reasonable notice.
5.1 Strictly Forbidden Activities
The following activities are strictly prohibited on the 199bet Platform and will result in immediate account suspension, forfeiture of funds, and potential legal action:
- Using automated software, bots, scripts, or any artificial intelligence tools to interact with the Platform in a manner not sanctioned by 199bet.
- Exploiting software bugs, glitches, or errors in the Platform to gain an unfair advantage.
- Colluding with other players or third parties to manipulate the outcome of any game or betting market.
- Engaging in, facilitating, or having prior knowledge of match-fixing or spot-fixing in any sporting event on which bets are offered.
- Using the Platform to launder money or to process funds that are derived from criminal activity.
- Misrepresenting your identity, providing false documentation, or impersonating another individual.
- Accessing the Platform using a VPN, proxy, or similar tool for the purpose of circumventing geographic restrictions or account restrictions imposed by 199bet.
- Attempting to reverse-engineer, decompile, or otherwise access the underlying technology of the Platform without authorisation.
6.1 Our Commitment
199bet is committed to promoting responsible gambling among all players. Gambling is intended to be a form of entertainment. We strongly encourage all users to set personal spending limits, take regular breaks, and seek help if gambling ceases to feel enjoyable or begins to cause financial or personal difficulties.
Tools available to all 199bet account holders include deposit limits (daily, weekly, or monthly), session time reminders, cooling-off periods, and permanent self-exclusion. These tools can be activated from within your account settings or by contacting support directly at [email protected]. For full details on responsible gaming resources, please visit our Responsible Gaming page.
7.1 Platform Availability
199bet provides the Platform on an "as is" and "as available" basis. While we make every reasonable effort to ensure continuous availability, we do not guarantee that the Platform will be free from interruptions, technical errors, or data loss. 199bet shall not be liable for any loss — including but not limited to lost bets, missed promotions, or data corruption — arising from Platform downtime, maintenance windows, or force majeure events.
7.2 Gambling Losses
By using 199bet, you acknowledge that gambling involves financial risk and that you may lose the funds you wager. 199bet shall not be liable for any gambling losses incurred through the use of the Platform. You accept full responsibility for all betting and gaming decisions made on your account. If you believe you have a gambling problem, please use the responsible gaming tools available on this Platform or contact support immediately.
7.3 Third-Party Services
The Platform relies on third-party services including payment processors (bKash, Nagad, Rocket, Upay) and game providers (Pragmatic Play, Evolution Gaming, Spribe, etc.). 199bet is not responsible for any failure, delay, or error caused by these third-party services. Any disputes relating to payment provider transactions should be directed first to 199bet support, who will liaise with the relevant provider on your behalf.
8.1 Data Collection and Use
199bet collects and processes personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By registering an account, you consent to the collection, storage, and use of your personal data as described in the Privacy Policy. Your data is used for account management, identity verification, fraud prevention, responsible gaming monitoring, and service improvement purposes. 199bet will never sell your personal data to unaffiliated third parties. For full details, please review the Privacy Policy.
9.1 Changes to These Terms
199bet reserves the right to amend these Terms at any time. Where changes are material, we will notify registered users by email or by displaying a prominent notice on the Platform prior to the changes taking effect. Your continued use of the Platform after the effective date of any revision constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you must close your account and withdraw any remaining balance before the changes take effect.
9.2 Account Closure and Termination
You may close your 199bet account at any time by contacting support at [email protected]. Upon receiving a valid closure request, we will process any withdrawable balance remaining in your account subject to standard verification procedures. 199bet may terminate or suspend your account immediately and without prior notice if you breach any provision of these Terms, if we have reasonable grounds to suspect fraudulent activity, or if required to do so by applicable law or regulatory requirement.
Upon termination of your account by 199bet for cause, any bonus funds and bonus-derived winnings will be forfeited. Real-money balances that are not the subject of an ongoing investigation will be returned to you via your registered payment method.
9.3 Governing Law
These Terms shall be interpreted in accordance with applicable law. Any dispute arising out of or in connection with these Terms or your use of the 199bet Platform shall be submitted to the exclusive jurisdiction of the competent courts. 199bet will always attempt to resolve disputes amicably through its customer support team before any formal proceedings are initiated. Players are encouraged to contact support at [email protected] as the first step in any dispute resolution process.
If you have any questions, concerns, or require clarification about any provision of these Terms and Conditions, please contact the 199bet support team. Our customer support representatives are available around the clock and are familiar with the needs of players across Bangladesh.
Support Hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (UTC+6)
Response Time: Typically within 2 hours for account and terms-related queries
For information on how we handle your personal data, please visit our Privacy Policy. For guidance on responsible gambling tools and support resources, please visit our Responsible Gaming page. For answers to common questions about registration, deposits, and bonuses, please visit our FAQ page.
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21+ only. Play responsibly. For adults aged 21 and above residing in Bangladesh.